Frequently Asked Questions (FAQ) | BudApproach Canada

CATEGORY 1: ORDERS & CANADA-WIDE SHIPPING

Q: How much does shipping cost?

  • Free Shipping: Available on all orders of $99 CAD or more (subtotal before taxes).
  • Flat Rate Shipping: A $20 CAD shipping fee applies to orders under $99 CAD.

Q: How is my order packaged?

  • All orders are shipped in plain, unmarked, and smell-proof packaging to ensure complete privacy and discretion. No external branding or cannabis-related labels are visible.

Q: How long will it take to receive my order?

  • Orders are processed within 1–2 business days after payment confirmation. Delivery times typically range from 2 to 5 business days depending on your location in Canada.

CATEGORY 2: PAYMENTS (INTERAC E-TRANSFER)

Q: What payment methods do you accept?

  • We accept Interac e-Transfer, Canada’s most secure and convenient payment method.

Q: How do I pay using Interac e-Transfer?

  1. Place your order on our website and select Interac e-Transfer at checkout.
  2. Complete your checkout to receive your Order Confirmation page and email containing the recipient payment details and instructions.
  3. Log into your Canadian bank account online or via mobile app, send the exact order total to the designated email address, and include your Order Number in the transfer message/memo.
  4. Once we verify the e-Transfer, your order status will update to Processing and your parcel will be prepared for shipment.

CATEGORY 3: AGE REQUIREMENT & COMPLIANCE

Q: What is the legal age requirement to order from BudApproach?

  • You must be of legal age to purchase cannabis products in your Canadian province or territory (19+ in most provinces; 18+ in Alberta; 21+ in Quebec). Age confirmation is required upon site entry.

Q: Do I need to verify my age?

  • Yes. By entering and purchasing from our website, you confirm that you meet the legal age requirement in your jurisdiction.